Hidden Champion Environmental Technology - IT Strategy, IT Operating Model and CIO Change

A new IT strategy and IT operating model to align with the updated corporate strategy and to prepare for a CIO generation change.

Hidden Champion Environment Technology - IT Strategy and IT Operating Model

Initial Situation

The hidden champion in environmental technology has grown impressively over the last years; the enterprise developed from a niche company to an international player with a unique product portfolio.

The CIO has served for many years and wanted - in alignment with his managing director - to actively shape his last years before retirement, including succession planning.

Challenges and opportunities in IT sourcing, ERP, IT infrastructure, IT internationalization, and the broadening of industry 4.0 initiatives are ahead.

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Overall Goal

The goal of the project was to develop an up-to-date IT strategy as well as an aligned IT target operating model, considering the following key points in particular:

  • Align with the overall corporate strategy
  • Reflect the needs and priorities of the business functions
  • Understand the strengths and weaknesses of the current IT landscape, the IT operating model as well as the context of architecture, IT sourcing, the project portfolio, and business / IT alignment
  • Derive scenarios for the succession planning of the CIO
  • Consider the identified challenges and opportunities in IT sourcing, ERP, IT infrastructure, IT internationalization, and the broadening of industry 4.0 initiatives
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Project Concept

The following approach has been taken to develop the new IT strategy and a corresponding target IT operating model:

  • Interviews with selected business executives, board members, the CIO, and his management team
  • Analysis of the existing IT strategy and key documents, as well as a briefing workshop series with the CIO
  • Development of an updated IT vision and guiding principles
  • Workshop series with the CIO and the managing director on the options and cornerstones of the envisioned IT strategy and the target IT operating model
  • Iterative development of the new IT strategy and related target pictures
  • Communication to the board, the IT team, and relevant stakeholders
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Project Duration

The project length for developing the IT strategy and the target IT operating model was approximately 5 months.

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Note: The client case description is based on effectively performed projects that are anonymized, generalized, and content-wise altered not to allow for inference.