Help to Resolve a Team Internal Conflict Situation

View typical triggers for the pivot point at the team level

Triggers for teams to help resolving a team internal conflict situation

Typical triggers where we can help:


Getting a neutral status, unbiased, and free of stakeholder-influence
Understanding group dynamics and potentials within the conflict
Identifying resolution scenarios, including win-lose and win-win options
Facilitating workshops with selected key people to (re-)trigger positive dynamics
Moderating sessions between agreed stakeholders to work on the core of the conflict
Planning steps out of the conflict and for the phase(s) afterward
Planning and eventually executing proper mitigation and escalation measures
Reflecting on the occurred stages and resolution dynamics to identify lessons-learned

CKC Services:

One of our core services - working with you on your digital / IT strategy One of our core services - working with you on your digital / IT operating model One of our core services - Coach you on your most critical topics around strategic digital / IT in a protected-room setting  One of our core services - a neutral, external expert opinion on your situation and focus topics Context to our core services - Solve specia topics with strategic relevance around M&A, leadership change, strategic sourcing and architecture challenges  

colored = primary CKC services of relevance

Triggers for teams to help resolving a team internal conflict situation

Typical triggers where we can help:
Getting a neutral status, unbiased, and free of stakeholder-influence
Understanding group dynamics and potentials within the conflict
Identifying resolution scenarios, including win-lose and win-win options
Facilitating workshops with selected key people to (re-)trigger positive dynamics
Moderating sessions between agreed stakeholders to work on the core of the conflict
Planning steps out of the conflict and for the phase(s) afterward
Planning and eventually executing proper mitigation and escalation measures
Reflecting on the occurred stages and resolution dynamics to identify lessons-learned

CKC Services:

One of our core services - working with you on your digital / IT strategy One of our core services - working with you on your digital / IT operating model One of our core services - Coach you on your most critical topics around strategic digital / IT in a protected-room setting  One of our core services - a neutral, external expert opinion on your situation and focus topics Context to our core services - Solve specia topics with strategic relevance around M&A, leadership change, strategic sourcing and architecture challenges  

colored = primary CKC services of relevance